Terms of service
Last updated: December 12, 2025.
Welcome to Miss A’s Handpick Fine Food (“we”, “us”, “our”). By browsing or purchasing from our website and store (“Services”), you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please stop using our Services.
1. Access & Account
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You must be at least 18 years old to use our Services.
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You agree to provide accurate and complete information when creating an account or placing an order.
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You are responsible for keeping your account details secure and for all activity under your account.
2. Our Products
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We make every effort to display our products accurately, but colours, appearance, and packaging may vary from screen to screen.
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Product descriptions, pricing, and availability may change without notice.
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We may limit quantities or discontinue products at our discretion.
3. Orders
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When you place an order, you are making an offer to purchase. We may accept or decline your order at our discretion.
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Orders are confirmed only after payment is received and processed.
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Please check your order details carefully before submitting; cancellations may not be possible after confirmation.
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Purchases are for personal use only and not for resale.
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No returns or exchanges will be allowed.
4. Prices & Billing
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All prices, promotions, and discounts may change without notice.
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Prices displayed exclude delivery fees, taxes, and other charges unless stated otherwise.
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You agree to provide complete and accurate payment information and ensure your payment method is valid.
5. Delivery Terms (Important)
5.1 Delivery Timing
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We strive to deliver on time, but exact delivery times cannot be guaranteed.
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Kindly refer to our Delivery Info page for more details.
5.2 Receiving Your Delivery
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Please ensure someone is present to receive your order, or give us permission to leave it at your doorstep.
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If no one is home and no instructions are given, a redelivery fee applies.
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Deliveries must be keep stored properly as soon as possible, e.g. chilled or frozen items must kept in the refrigerator or freezer respectively, as soon as possible.
5.3 Perishable Products
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Due to the nature of fresh and frozen goods, returns, refunds, or exchanges are not allowed after delivery is completed.
5.4 Product Condition
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Please check your items immediately upon receipt.
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Report missing or incorrect items on the same day of delivery.
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We cannot offer compensation for issues arising from improper storage after delivery.
6. Shipping & Risk of Loss
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Delivery times are estimates only.
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We are not responsible for delays caused by couriers, weather, traffic, or other factors beyond our control.
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Once your order is handed to the courier, risk of loss passes to you.
7. Intellectual Property
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All content on our website—including text, images, graphics, and branding—is owned by us or our licensors.
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You may not copy, reproduce, or use any content without our written consent.
8. Third-Party Tools & Links
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We may provide access to third-party tools, apps, or links.
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We are not responsible for third-party content, policies, or services.
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Your use of third-party tools is at your own risk.
9. Privacy
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Personal data is handled according to our Privacy Policy and Shopify’s privacy terms.
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By using our Services, you agree to this data processing.
10. Feedback
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By submitting reviews, suggestions, or feedback, you grant us permission to use them for any purpose, without obligation to you.
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You are responsible for ensuring your feedback does not infringe on any rights or contain harmful content.
11. Errors & Omissions
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Occasionally, information on our site may contain errors or inaccuracies.
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We may correct or update information, or cancel orders affected by inaccuracies, at any time.
12. Prohibited Use
You may not use our Services to:
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violate laws, infringe rights, or harm others
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engage in fraud or misleading behaviour
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post or transmit harmful, abusive, or offensive content
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send spam or malicious software
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interfere with website security or functionality
We may suspend or terminate access for violations.
13. Termination
We may restrict or terminate your access at any time for any reason.
Certain clauses—including Intellectual Property, Limitation of Liability, and Privacy—survive termination.
14. Disclaimer of Warranties
Our Services and products are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted, error-free, or timely service.
15. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from:
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use of our Services
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delays, delivery issues, or product handling after delivery
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errors or omissions on our website
16. Indemnification
You agree to indemnify us against claims arising from your breach of these Terms or misuse of the Services.
17. Changes to Terms
We may update these Terms at any time.
Continued use of our Services constitutes acceptance of updated Terms.
18. Contact
For questions regarding these Terms:
Miss A’s Handpick Fine Food
Email: missa@missa.sg
Address: 30 Alexandra Lane, B1-14, Singapore 119982
Phone: +65 8782 4253