Free Standard Delivery over $150. Same-day delivery and store pickup available.

We deliver islandwide in Singapore!

🚚 Standard Delivery

Free standard delivery when you spend $150 or more. Otherwise, a $15 delivery fee applies.

You’ll choose your Standard Delivery date at checkout. Delivery window: 3–7 PM

Delivery Schedule

Mon–Thu

  • Order before 12:30 PM → Delivered next day
  • Order after 12:30 PM → Delivered in 2 days

Fri

  • Order before 12:30 PM → Delivered Saturday
  • Order after 12:30 PM → Delivered Tuesday

Sat & Sun

  • Delivered Tuesday

Public Holidays

  • Delivered in 2 days

Note: Delivery timing is not guaranteed. No deliveries on Sundays & Public Holidays.

⚡ Same-Day Delivery

Same-Day Delivery is available for orders above $150 and comes with a $15 delivery fee.

You’ll choose your Same-Day Delivery date at checkout. Delivery window: 4–7 PM

Availability

  • Mon–Sat only (Not available on Sun or Public Holidays)
  • Order cut-off: 3 PM
    • Order before 3 PM → Delivered same day
    • Order after 3 PM → Delivered next available day

📍 Store Pickup (East Coast)

Self-collection is free, with no minimum purchase.

You’ll select your Store Pickup date at checkout. Cut-off schedule follows the same timings as Standard Delivery (shown above).

Store Address

421 East Coast Road, Singapore 429008 (Find us on Google Maps)

Operating Hours

Open Daily

  • Mon: 12 PM – 8 PM
  • Tue–Fri: 10 AM – 8 PM
  • Sat, Sun & PH: 10 AM – 9 PM

📦 Packaging & Handling

Your order arrives in a biodegradable thermal box with recyclable ice packs.

If you’re not home, it can be safely left at your doorstep for up to 2 hours, but please refrigerate items as soon as possible to keep them fresh.

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Privacy policy

Last updated: December 12, 2025.

Miss A’s Handpick Fine Food (“we”, “us”, “our”) operates this online store and website, including all related content, features, tools and services (the “Services”). Our store is powered by Shopify, which helps us operate and improve the Services.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you browse or purchase from our store, or when you communicate with us. If anything in our Terms of Service conflicts with this Privacy Policy, this Privacy Policy will apply for matters relating to your personal information.

By using our Services, you confirm that you have read and understood this Privacy Policy.


1. Personal Information We Collect

“Personal information” means information that can identify you or can reasonably be linked to you. It does not include anonymised or de-identified data.

Depending on how you use our Services, we may collect:

  • Contact details – name, email, phone, billing and shipping address.

  • Payment information – payment method, transaction details, payment confirmation. (Payment card data is processed securely by Shopify or our payment providers.)

  • Account details – login credentials, saved preferences.

  • Order information – items viewed, added to cart, purchased, returned or exchanged.

  • Communications – enquiries or messages sent via email, WhatsApp, chat or social media.

  • Device & usage data – IP address, browser type, pages viewed, time spent on site, clicks and navigation, collected through cookies and similar tools.


2. How We Collect Personal Information

We collect personal information:

  • Directly from you – when you create an account, place an order or contact us.

  • Automatically – when you browse our website.

  • From service providers – such as Shopify, payment processors or logistics partners.

  • From marketing or analytics partners, where permitted.


3. How We Use Personal Information

We use your personal information to:

(a) Provide and improve the Services

  • Process payments and fulfil orders.

  • Arrange delivery or pickup.

  • Manage your account and preferences.

  • Provide customer support.

  • Improve our website and shopping experience.

(b) Marketing & communications

  • Send promotions, updates and offers (if you have consented).

  • Show you relevant ads or recommendations based on your interests.

You may unsubscribe from marketing at any time.

(c) Security & fraud prevention

  • Authenticate user accounts.

  • Detect and prevent fraud or misuse.

  • Maintain the safety of our Services.

(d) Legal compliance

  • Comply with legal obligations and respond to lawful requests.

  • Enforce our Terms of Service.


4. How We Disclose Personal Information

We may share personal information with:

  • Shopify – which hosts our store and processes data to operate and improve its platform.

  • Service providers – including payment providers, couriers, IT, customer support and marketing tools.

  • Business partners – where required for promotions or advertising.

  • Affiliates – for internal business purposes.

  • Legal authorities – where required by law.

  • During business transitions – such as mergers or asset transfers.

We do not sell your personal information.


5. Cookies and Third-Party Links

We use cookies to:

  • keep you logged in,

  • remember items in your cart,

  • analyse site usage,

  • improve your shopping experience.

You can manage cookies through your browser settings.

Our website may contain links to external sites. We are not responsible for their privacy practices, content or security. Please review their policies before sharing personal data.


6. Security & Retention

We take reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration or loss. However, no method of electronic storage or transmission is completely secure.

We comply with Singapore’s Personal Data Protection Act 2012 (PDPA) when handling your personal data. This means:

  • we collect, use and disclose personal data only for reasonable purposes that you would expect when using our Services;

  • we will seek consent where required and allow you to withdraw consent (though this may affect your ability to receive certain services, such as delivery);

  • we make reasonable security arrangements to protect your personal data;

  • we retain personal data only as long as necessary for business, operational or legal purposes.

Because our store is hosted on Shopify and uses third-party providers, your data may be transferred or stored outside Singapore. Where this happens, we ensure the receiving party provides a level of protection comparable to the PDPA.

We retain personal information only as long as needed to:

  • operate the Services,

  • fulfil legal or accounting obligations,

  • resolve disputes, and

  • enforce our agreements.


7. Your Rights & Choices

Depending on where you live, and under the PDPA, you may:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Withdraw consent to our use or disclosure of your personal data (subject to operational and legal limitations).

  • Request information about how your data has been used or disclosed in the past year.

To exercise your rights, please contact us using the details below. We may require proof of identity for security purposes.

Marketing emails can be unsubscribed using the link provided in each email.

We will not treat you differently for exercising your privacy rights.


8. Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from individuals under the legal age of majority. If you believe a child has provided us with personal data, please contact us so we can remove it.


9. International Transfers

Your data may be processed in countries outside Singapore due to Shopify’s hosting and our service providers. We ensure such transfers comply with PDPA requirements for comparable protection.


10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be amended. Significant changes may also be communicated to you where required by law.

Your continued use of the Services constitutes acceptance of the updated Privacy Policy.


11. Contact Us

For questions, requests or complaints regarding this Privacy Policy or your personal data:

Miss A’s Handpick Fine Food
Email: missa@missa.sg
Address: 30 Alexandra Lane, B1-14, Singapore 119982
Phone: +65 8782 4253