Here is our delivery system, whole and in one place. Standard delivery is free when your order is $150 or more, and $15 below that. You choose the delivery date at checkout; the van comes in a 3–7 PM window — and we will be honest about that window: the timing within it is not guaranteed, so plan around the window, not around a minute. There are no deliveries on Sundays or public holidays.
Miss A's Handpick Fine Food is a Singapore premium grocer founded in 2017, online at missa.sg with a store at 421 East Coast Road. Everything below is the system we actually run, including the cut-off table most shops make you telephone to learn.
The standard cut-off table
Order timing decides your day. Monday to Thursday, order before 12:30 PM and your box arrives the next day; after 12:30, allow two days. On Friday, before 12:30 means Saturday delivery; after 12:30 rolls to Tuesday, because Sunday is a no-delivery day. Orders placed on Saturday or Sunday arrive Tuesday. On public holidays, allow two days. The fresh arrivals plan around this table too — the king salmon lands on Wednesdays and Saturdays, which is why regulars time their fish orders to it.
Same-day, and what it actually requires
Same-day delivery exists for the genuine emergencies — guests announced at noon, a craving with a deadline. It is available Monday to Saturday on orders over $150, carries a $15 fee, and the cut-off is 3 PM: order before it and the box comes that evening between 4 and 7 PM; after it, the order moves to the next available day. It is a rescue service, priced like one; the standard table serves most weeks better.
Pickup at East Coast Road
Collection from the store is free, with no minimum spend, and for many East Coast households it is simply the fastest route. You pick your collection date at checkout, on the same cut-off rhythm as standard delivery. The store at 421 East Coast Road, Singapore 429008 is open daily — Mondays from noon to 8 PM, Tuesday to Friday 10 AM to 8 PM, weekends and public holidays 10 AM to 9 PM. Fresh fish on a Wednesday afternoon, picked up on your way home, never sees a van at all.
If you're not home
Boxes travel in a biodegradable thermal box with recyclable ice packs. If nobody is in, the box can be left at your doorstep for up to two hours — but refrigerate everything as soon as you can; two hours is the limit, not the suggestion. The full range that travels this way is across the Meat, Seafood and Pantry Staples collections.
FAQ
Why can't you promise a narrower time window?
Because honesty about a 3–7 PM window serves you better than a promised 4 PM that becomes 5:30. Routes are sequenced each morning; what we can promise is the day, the window, and a cold box that holds its temperature through it.
Does the $150 free-delivery threshold include everything?
Yes — it is the order total at checkout, across any mix of fresh, frozen and pantry goods. It is also, not coincidentally, a well-built weekly shop: a protein or two, vegetables, eggs and the pantry gaps.
Can I change my delivery day after ordering?
Contact customer service as early as you can — the earlier in the day, the more the route can bend. Once the box is packed and loaded, the day is set.
